FAQ
Common questions
Everything you need to know about Acretix and outcome-based agreements.
A commercial control layer for outcome-based deals. Five products cover the full lifecycle: Deal Designer structures the deal before it is signed. Outcome Measure produces the factual record of what happened. Outcome Verify determines what counts commercially. Outcome Settle turns verified outcomes into invoices and financial records. Completion Hub provides human judgment and expert completion when AI cannot finish alone. The products share a single data model — the outcome deal object — so every determination is traceable from raw evidence through verification to the invoice.
Any company where payment depends on results. Software vendors selling on outcomes rather than seats. AI companies needing human completion for edge cases. Consulting firms proving engagement value. Procurement teams evaluating vendor performance. Consumer-facing companies guaranteeing results. If your deal has a variable component tied to a measurable result, Acretix makes it executable.
A billing platform processes invoices. Acretix determines what belongs on the invoice. Before you can bill for an outcome, someone has to define the outcome, measure whether it happened, verify that it counts under the deal terms, and handle disputes when the parties disagree. That is the work Acretix does. The settlement output feeds into your existing billing and ERP systems.
No. Most customers start with Deal Designer to structure and model deals, then add Outcome Measure and Outcome Verify when they go live. Outcome Settle is added when you need automated financial settlement and billing integration. Completion Hub is relevant only when your AI workflow requires human judgment at certain steps — not every deal needs it. Start where you are. The products are modular and integrate through a shared data model.
Most customers are live on their first deal within four to six weeks of signing. Launch Studio handles the implementation: deal design finalization, connector setup, measurement configuration, rules definition, workflow design, and pilot launch. You do not need a dedicated integration team — we handle the technical work.
Independence is structural. The outcome criteria are jointly agreed by both parties in Deal Designer before measurement begins, the data sources are agreed by both parties and documented in the deal specification, and an independent CPA is available to perform agreed-upon procedures when disputes require external review. The combination — jointly agreed rules, jointly agreed sources, and external review when needed — is what makes the determinations trustworthy.
Pre-built connectors for Zendesk, Salesforce, ServiceNow, AWS Cost Explorer, NetSuite, Jira, and HubSpot. Support for API-based, event-stream, file-upload, and manual evidence submission. Outcome Settle integrates with Stripe, NetSuite, and SAP for billing and ERP. All connections are read-only — Acretix never writes to production systems.
Different products for different problems. Completion Hub handles human work during execution — routing tasks to reviewers, managing approval queues, providing credentialed experts. Outcome Verify handles commercial determination after execution — deciding whether a measured result counts under the deal terms. Completion Hub produces evidence. Outcome Verify consumes evidence. One is about getting the work done. The other is about deciding whether the work counts.
Most outcome billing tools start at the invoice. Acretix starts at the deal. Deal Designer structures the outcome definition, measurement methodology, and pricing formula before any measurement begins. This means the measurement criteria, verification rules, and financial controls are all defined in advance and flow downstream automatically. The difference is between billing for outcomes and making outcomes executable end-to-end.
Talk to our team. We will walk through your deal structure, help you define the outcome criteria, and scope the implementation. When you are ready to go live, Launch Studio handles everything: connector setup, measurement configuration, rules definition, workflow design, and pilot launch.